Archive for the ‘customer service’ Category

Fraud is the new … green?! charging customers for bulbs they didn’t buy
January 14, 2008

It could’ve been a winning green initiative: educating customers on energy-efficient CFL light bulbs.

Yet instead, a Maryland power company‘s approach has left a green campaign wanting — and their customers screaming mail fraud.

More from:
An Allegheny Power customer in the thick of it, Jimmy Gardner reports at East Coast Blogging.

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